Returns & Exchanges
We want you to be completely satisfied with your skincare journey. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our Customer Care team or log into your account to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Products
Securely place the items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
- 3.Affix Shipping Label
Print your prepaid return shipping label and attach it to the outside of your package over any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.